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Transforming Hesitant Teams to Become Confident Recommenders with Psychology-Based Training that Delivers Results the Next Day

"There is nothing soft about soft skills"

MichelaHenkeCilenti at the Four Seasons after training

Dr. Michela Henke-Cilenti | StarCoach

"Managers are stretched thin, trying to do more work with fewer, greener people while also trying to learn themselves how to engage, connect and lead their people"

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Our transformational workshops are designed to strengthen the skills that matter most to their growth and the strategic alignment to your business.

 

     Which areas need Accelerating for growth and success?

 

 

 

Recommending, Teamwork or Leadership? 

              

Specializing in luxury hospitality & wellness industries

  • Leadership & Value Creation

  • Emerging Leaders in Hospitality Coaching

  • Suggestive Selling & Recommending Retail 

  • Psychology of Buying Retail & Homecare

  • Trust Building and Culture of Customer Service

  • EX & Team Engagement

  • Intercultural Communication 

  • Organizational Change & Development

  • 5- star hotels & resorts  

  • High-end spas & wellness centers 

  • Premium fitness clubs 

  • Law & family law practice 

  • Finance Industry 

Follow me @drmichelahc where I post about dilemmas and quirkies as we endeavor to build value, grow trust and purpose 

Contact Me

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